Moore RMG leverages best-in-class direct response processing, customer care, and data insights to enhance donor and customer relationships, boosting retention and revenue.
Considering changing your caging company? You can transition in as little as two weeks.
We combine best-in-class direct response processing, customer care and fulfillment solutions with actionable data insights. Drive a true, customized one-to-one with your donor.
Speed
We know that data decays, as do retention rates when you don’t get thank you notes out. We are built to get your donations deposited and acknowledgements out in 72 hours.
Reliability and Security
We have multiple locations for any contingency and cage more than half the donations for the nonprofit sector, in part because we are PCI DSS compliant and perform annual SOC audits.
Our Services:
Donation Processing
Complete processing within 48 hours 90% of the time and 72-hour turnaround time with an accuracy rate of 99% or above.
Get More Value Out of Your Response Management Services
Caging is often treated like plumbing: forgotten about until something goes very wrong. Download this free white paper to learn how to improve response management.
We continue to invest in our capacity, our people, and our technology to help us better serve our clients and their donors. Recent investments include:
State-of-the-art machinery that sorts/detects and provides mail counts by campaign
Upgrading all current and adding additional scanning and extracting machinery
Professional development opportunities for employees at all levels
“Their ability to deliver high-quality service while using technology and innovation has allowed us to have real-time intel into the day-to-day operations and volumes. I could not think of a better business partner and love the relationship we have.”